CutePawLog ยท Support

How can we help?

Find quick answers for training logs, pets, reminders, reports, coins, and local data. If you need help, contact support and include your device model and iOS version.

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โœ‰Contact Support

Email us and describe what happened, what you expected, and any steps that reproduce the issue.

Email Support

๐Ÿ”’Privacy Help

CutePawLog is offline-first. Most data is stored locally on your device. You can clear data from the Account screen.

Read Privacy Policy

๐Ÿ“‹Training Plans

  • Each pet has its own plans. Open the Plans tab and pick a pet at the top.
  • From Today, tap Add Plan to create a plan. The current pet is selected by default, and you can change the pet before saving.
  • Plan review reminders can be enabled when creating or editing a plan.

๐Ÿ“Training Logs

  • Use Today โ†’ Quick Log to record completed training goals.
  • Notes must be at least 2 characters.
  • Status (mood) is required before saving a log.
  • Photos and voice notes are optional.
  • Open Log to review, edit, or delete past sessions.
  • Deleting a log does not remove training plans.

๐ŸถPets & Reports

  • Add pets from the Pets tab (+ button).
  • Use Manage on Pets to delete a pet. This removes only that pet's plans and logs.
  • Use Manage Pet Limit +1 to increase the pet limit with coins.
  • Export creates an image report for the current pet only.

๐Ÿ‘คAccount & Profile

  • Open Account from Today by tapping the user card (anywhere except the bell or coins), or tap the floating paw button on other tabs.
  • Tap your photo or name on Account to edit your display name and profile avatar.
  • Privacy Policy and Support open inside the app in a web view.
  • CutePawLog uses light appearance only and does not follow system dark mode.

๐Ÿ””Reminders

  • Notifications are off by default.
  • Enable Daily Reminder from Today โ†’ bell button.
  • Rest days can be selected by weekday.

๐Ÿช™Coins & Purchases

  • Coin packs are consumable in-app purchases.
  • Coins can be used for report exports and pet limit upgrades.
  • Consumable purchases generally cannot be restored.

๐ŸงนClear All Data

Clear All Data is available from the Account screen and requires two confirmations. It deletes pets, sessions, plans, media, notifications, and local app data. This cannot be undone.

For App Review: Sign in with Apple โ†’ Today โ†’ tap the user card (blank area, not bell/coins) or the floating paw button on any tab โ†’ Account โ†’ Sign Out / Clear All Data. Help & Legal opens Privacy and Support in an in-app web view.